Bierman Autism Centers - FirstWork Case Study
Multi-site ABA clinic

Bierman Autism Centers

Enhancing lesson delivery, boosting engagement, and reducing tech friction in ABA sessions.

FasterLesson setup and customization
HigherClient attentiveness to iPad stimuli
LessTime troubleshooting technology
MoreTime available for meaningful instruction
01

Streamlining lesson setup and delivery

Customizing materials and troubleshooting technology during sessions reduced staff efficiency and pulled attention away from client support.

"The user-friendly interface makes it simple to set up and tailor to individual needs, allowing staff to spend more time supporting clients and less time troubleshooting technology."

Impact
  • Faster setup for individualized programs
  • Fewer tech-related disruptions during sessions
  • More time available for meaningful instruction
02

Increasing learner engagement with digital stimuli

Clients often showed reduced attention or interest when using static printed materials. The interactive format of FirstWork changed that.

"One of the standout benefits we've noticed is how many clients respond more attentively to the stimuli presented on the iPad compared to traditional methods like printed pictures."

"The interactive format seems to capture their interest in a way that static materials often do not."

Impact
  • Increased trial participation and attentiveness
  • More natural and effective reinforcement
  • Greater opportunity for learning across a wider range of clients
03

A flexible addition to existing systems

Integrating new tools can sometimes clash with existing workflows. FirstWork was not a replacement — it was a seamless enhancement to the clinic's established clinical approach.

"We are currently working to integrate FirstWork into our daily practice. It complements our existing approaches while offering a modern, flexible tool that adapts to the needs of both clients and staff."

Impact
  • FirstWork filled gaps without overhauling existing systems
  • Clinicians retained autonomy while gaining new capabilities
  • Integration was smooth and well-received across the team
04

Responsive and reliable support

New platforms often become frustrating without responsive technical support. The FirstWork team offered accessible, knowledgeable assistance whenever needed.

"Whenever we've encountered technical difficulties or had questions, support has been prompt, helpful, and easy to access."

"It's clear that the team behind FirstWork is dedicated to ensuring a smooth experience for both clients and practitioners."

Impact
  • Fast resolution of issues when they arose
  • Confidence in the platform team-wide
  • Positive feedback from clinicians and leadership

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