New View Autism Case Study
Cutting prep time, improving staff workflow, and delivering more engaging DTT sessions
Overview
New View Autism, a BCBA-owned and operated center in Iowa, implemented FirstWork to reduce the burden of material prep and to improve the consistency and quality of lesson delivery. The results included dramatic time and cost savings, happier staff, and more productive client sessions.
1. Reducing Material Prep Time and Cost
Problem:
Staff spent hours each week printing, cutting, and laminating flashcards for DTT lessons—a tedious process that pulled attention away from clinical work and led to recurring material costs.
Solution:
FirstWork replaced physical flashcards with digital lessons, eliminating the need for manual prep and enabling instant access to thousands of lesson materials.
“The time and cost it takes to prep has gone down significantly since introducing FirstWork, between the material costs and the amount of paid time spent on preparation, costs have been reduced by 75%.”
Impact:
Prep tasks that previously took hours were reduced to minutes.
Cost savings allowed for more investment in direct service.
BCBAs and RBTs could shift focus back to client engagement.
2. Improving Daily Staff Experience
Problem:
Flashcards were not only time-consuming to make—they were also difficult to manage during sessions, often misplaced or forgotten.
Solution:
Digital lesson delivery via FirstWork made the process seamless. Sessions started faster and were easier to manage from start to finish.
“Staff really like the program and are not struggling with finding cards or forgetting to take them out of their pockets at the end of the day!”
Impact:
Less session friction and fewer disruptions.
Staff reported increased satisfaction and reduced frustration.
Lesson fidelity improved due to easy access and structure.
3. Delivering Engaging, High-Throughput Lessons
Problem:
Sessions sometimes lacked momentum due to material disorganization or waning client interest.
Solution:
FirstWork’s interface captivated learners, allowing for smoother pacing and increased trial completion.
“Sessions can happen anywhere! Clients are very interested in the setup and are moving through work trials quickly, which is resulting in us completing more trials.”
Impact:
Trials were delivered more efficiently.
Clients remained engaged and motivated.
The center could deliver more instructional opportunities in less time.
